Privacy Policy

1. About BUDDY Services

BUDDY Services is a facility and maintenance management company providing professional solutions for residential societies, commercial properties, corporate facilities and homes.

Our services include facility management, society management, housekeeping, maintenance, security solutions, cleaning, pest control, solar solutions, EV charging solutions, technology solutions, interior solutions and other related services.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit an enquiry, request a service or communicate with our team.

Depending on the interaction, this information may include:

• Full Name
• Mobile Number
• Email Address
• Company or Organisation Name
• Property or Society Details
• Service Requirements
• Message or Enquiry Details
• Any other information voluntarily submitted by you

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider or standard web technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of website access
• Referring website or source

This information may be used for website security, performance monitoring, analytics and improving the user experience.

4. How We Use Your Information

Information provided by you may be used for legitimate business and service-related purposes, including:

• Responding to enquiries and requests
• Providing information about our services
• Understanding your service requirements
• Preparing quotations or proposals
• Scheduling service-related communication
• Providing customer support
• Improving our website and services
• Maintaining website security
• Preventing misuse, fraud or unauthorised activity
• Complying with applicable legal requirements

5. Contact and Enquiry Forms

If you submit an enquiry through our website, the information provided by you may be used by BUDDY Services to contact you regarding your enquiry, requested service or related business communication.

We request that you provide only information that is necessary for us to respond to your enquiry.

6. Cookies

Our website may use cookies or similar technologies to improve website functionality, remember preferences, analyse website usage and improve the user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Sharing of Information

BUDDY Services does not sell your personal information.

Your information may be shared only when reasonably necessary for providing requested services, operating our website, maintaining technical infrastructure, responding to legal requirements or protecting our rights and users.

Where third-party service providers are used, they may process information only as necessary to provide their services or perform the relevant business function.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, comply with legal obligations or protect our legitimate interests.

When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including rights to request information about processing, correction of inaccurate information, withdrawal of consent where consent is the basis of processing, and deletion or erasure where applicable.

Requests relating to your personal information may be submitted using the contact details provided in this Privacy Policy.

11. Withdrawal of Consent

Where processing of personal information is based on your consent, you may request withdrawal of that consent.

Withdrawal of consent may affect our ability to provide certain services or respond to particular requests where the information is necessary for that purpose.

12. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

BUDDY Services is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Children's Privacy

Our website and services are intended primarily for general business and service-related users. We do not knowingly request unnecessary personal information from children.

If you believe that personal information relating to a child has been submitted to us without appropriate consent, please contact us so that we can review and take appropriate action.

14. Changes to This Privacy Policy

BUDDY Services may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices or applicable legal requirements.

Any updated Privacy Policy will be published on this page with the revised "Last Updated" date.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the processing of your personal information, please contact BUDDY Services.

• Company: BUDDY Services
• Phone: +91 9096324843
• Email: buddyservices360@gmail.com